Shipping & Delivery Time
Ready to ship within 24 hours upon receiving your order
When you place an order, we prepare and ship it within 24 hours, if we have sim cards that cover you travel date. Items are normally processed either the same day or by the next business day (Monday to Friday). Saturday, Sunday and holiday orders will be processed on the next business day.
You will receive an email confirmation with the tracking information once it has been packed ready for dispatch. We only dispatch Monday-Friday. Saturday, Sunday and holiday orders will be dispatched on the next business day.
Transit Time: Below are the transit times for different shipping options. Transit time is the time between leaving our warehouse and delivery to you. Transit time is calculated in Business Days (Monday-Friday).
Shipping prices noted below are per cart not per product. So you can add multiple sim cards or accessories in one cart and pay one shipping cost
Shipping within Australia
All packed orders are dispatched from Melbourne using Australia Post. Orders are dispatched before 10:30am and 2:30pm AEDT Monday - Friday. If you require a sim urgently, we recommend placing the order with express shipping.
| Shipping Options* | VIC/ NSW/ TAS | SA / QLD | WA |
|---|---|---|---|
|
Standard Shipping - Free |
6-9 | 6-9 | 6-9 |
|
Australia Post Domestic - $3 |
5-7 | 5-7 | 5-7 |
|
Express Shipping** - $7 (Tracking Included) |
2-3 | 3-4 | 3-4 |
Only applies to addresses in a Metro area. Rural areas may take longer.
*Refers to small quantity of Sim card purchases only. Free shipping is not applicable for travel accessories such as Travel adapters and Power Banks, Notebooks etc or purchases of multiple Sim cards which have a larger dimension SIM pack.
| Shipping Options | AUSTRALIA METRO AREA*** |
|---|---|
|
Standard Shipping - $5 (Tracking Included) |
5-7 |
|
Express Shipping - $10 (Tracking Included) |
1-3 |
***Only applies to addresses in a Metro area. Rural areas may take longer.
Shipping on Masks:Shipping prices noted below are for small quantity, per cart not per product. Multiple face masks or other products in one cart may vary shipping cost.
| Shipping Options* | VIC/ NSW/ TAS | SA / QLD | WA |
|---|---|---|---|
|
Standard Shipping - $3.00 (Tracking Included) |
5-7 | 5-7 | 5-7 |
|
Express Shipping** - $6.10 (Tracking Included) |
2-3 | 2-4 | 2-4 |
|
For Quantity 4 or more Australia Post Express - Free (Tracking Included) |
2-3 | 2-4 | 2-4 |
You will receive a Shipment confirmation with the tracking number via email once your items have been dispatched. You can track it here - https://auspost.com.au/mypost/track/#/search. If you did not receive an email confirmation please contact us.
International Shipping to other countries
Please use our other country specific site for payment and shipping to those countries.
| Shipping within New Zealand | If you are located in New Zealand, then please use our NZ store HERE. You will be able pay for the product directly with NZD. |
| Shipping within USA | If you are located in the USA, then please use our US store HERE. You will be able pay for the product directly with USD. |
| Shipping within Canada | If you are located in Canada, then please use our Canadian store HERE. You will be able pay for the sim cards directly with CAD. |
| Shipping within UK | If you are located in the UK, then please use our UK store HERE. You will be able pay for the sim cards directly with Pounds. |
| Shipping within EU | If you are located in the EU, then please use our EU store HERE. You will be able pay for the product directly with Euro. |