What is an eSIM?
An eSIM is a digital SIM embedded within your device that allows you to activate a cellular plan from your carrier without the need for a physical SIM card. This technology offers flexibility and convenience, enabling you to switch carriers and plans easily.
Are there any special offers for tourists purchasing an eSIM?
Yes, we frequently offer special promotions and discounts for tourists purchasing an eSIM. Check our website or subscribe to our newsletter for the latest offers and discounts tailored specifically for travellers.
What happens if my device is lost or stolen using an eSIM?
If your device is lost or stolen, contact your carrier immediately to report the loss and request deactivation of your eSIM. This prevents unauthorised use. If you have a backup device, you can transfer your eSIM to it by contacting customer support.
What are the best data plans for tourists in Fiji?
For tourists in Fiji, we recommend the following data plans: 1GB for a week, 3GB, 5GB, 10GB or 30GB available up to a month or a 50GB eSIM for even longer.
How do I access customer support if I face connectivity issues?
If you encounter connectivity issues, you can reach customer support via email or contact us at our website . Our team aims to respond within 24 hours.
What payment options are available for purchasing an eSIM?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other popular payment gateways available on our website.
Can I use my eSIM in multiple countries?
Yes, eSIMs can be used in multiple countries depending on the plan you purchase. Some plans offer multi-country coverage, while others may be restricted to specific regions. Check the plan details before purchasing to ensure it meets your travel needs.
How do I purchase and activate my eSIM for Fiji?
To purchase and activate your eSIM for Fiji, visit our website, select a suitable plan, and complete the purchase using one of the available payment options. After purchase, you'll receive a QR code via email. Scan this QR code with your eSIM-compatible device to download and activate your eSIM. Follow any additional instructions provided to complete the activation process.