eSIM
SIM Card
Ready to ship within 24 hours upon receiving your order
When you place an order, we prepare and ship it within 24 hours, if we have sim cards that cover you travel date. Items are normally processed either the same day or by the next business day (Monday to Friday). Saturday, Sunday and holiday orders will be processed on the next business day.
You will receive an email confirmation with the tracking information once it has been packed ready for dispatch. We only dispatch Monday-Friday. Saturday, Sunday and holiday orders will be dispatched on the next business day.
Transit Time: Below are the transit times for different shipping options. Transit time is the time between leaving our warehouse and delivery to you. Transit time is calculated in Business Days (Monday-Friday).
Shipping prices noted below are per cart not per product. So you can add multiple sim cards or accessories in one cart and pay one shipping cost
Shipping within UK
Items are shipped from London, United Kingdom
| Shipping Options* |
UK METRO AREA** Transit time (Once dispatched) |
|---|---|
|
Standard Shipping - Free |
4-6 Business Days |
|
Standard Shipping - £4.50 (gbp) |
3-4 Business Days |
|
Express Shipping - £6.10 (gbp) |
2-3 Business Days |
*Shipping rates relate to sim card purchases only.
**Only applies to addresses in a Metro area. Rural areas may take longer.
How do I track my Sim Card order?If you have selected a shipping option with tracking included, you will receive a Shipment confirmation with the tracking number via email once your items have been dispatched. If you did not receive an email confirmation please contact us.
Shipping within Australia
All packed orders are dispatched from Melbourne using Australia Post. Orders are dispatched before 10:30am and 2:00pm AEDT Monday - Friday. If you require a sim urgently, we recommend placing the order with express shipping.
| Shipping Options* | VIC/ NSW/ TAS | SA / QLD | WA |
|---|---|---|---|
| Standard Shipping - Free (No Tracking) |
6-9 | 6-9 | 6-9 |
| Australia Post Domestic - $3 (Tracking Included) |
5-7 | 5-7 | 5-7 |
| Express Shipping** - $7 (Tracking Included) |
2-3 | 3-4 | 3-4 |
Only applies to addresses in a Metro area. Rural areas may take longer.
*Refers to small quantity of Sim card purchases only. Free shipping is not applicable for travel accessories such as Travel adapters and Power Banks, Notebooks etc or purchases of multiple Sim cards which have a larger dimension SIM pack.
| Shipping Options | AUSTRALIA METRO AREA*** |
|---|---|
| Standard Shipping - $5 (Tracking Included) |
5-7 |
| Express Shipping - $10 (Tracking Included) |
1-3 |
***Only applies to addresses in a Metro area. Rural areas may take longer.
Shipping on Masks:Shipping prices noted below are for small quantity, per cart not per product. Multiple face masks or other products in one cart may vary shipping cost.
| Shipping Options* | VIC/ NSW/ TAS | SA / QLD | WA |
|---|---|---|---|
| Standard Shipping - $3.00 (Tracking Included) |
5-7 | 5-7 | 5-7 |
| Express Shipping** - $6.10 (Tracking Included) |
2-3 | 2-4 | 2-4 |
| For Quantity 4 or more Australia Post Express - Free (Tracking Included) |
2-3 | 2-4 | 2-4 |
How do I track my order?
You will receive a Shipment confirmation with the tracking number via email once your items have been dispatched. You can track it here - https://auspost.com.au/mypost/track/#/search. If you did not receive an email confirmation please contact us.
Shipping within New Zealand
Items are shipped from Auckland, New Zealand.
| Shipping Options* |
NEW ZEALAND METRO AREA** Transit time (Once dispatched) |
|---|---|
|
Free Shipping - NZ Post: Free (Tracking Included) ***Residential addresses only, cannot deliver to Business addresses*** |
5-7 Business Days |
|
Express Shipping - NZ Post**: $6.50 NZD (Tracking Included) ***Includes delivery to both Residential and Business addresses*** |
2-4 Business Days |
*Refers to small qty of Sim card purchases only. Free shipping is not applicable for travel accessories such as Travel adapters and Power Banks, Notebooks etc or purchases on multiple Sim cards.
**Only applies to addresses in a Metro area. Rural areas may take longer.
How do I track my Sim Card order?
You will receive a Shipment confirmation with the tracking number via email once your items have been dispatched. You can track it here - https://www.nzpost.co.nz/tools/tracking. If you did not receive an email confirmation please contact us.
How do I track my Travel Accessories order?
Transit Time: 3-5 Business Days once dispatched (Tracking Included) - $40 NZD
You will receive a Shipment confirmation with the tracking number via email once your items have been dispatched. If you did not receive an email confirmation please contact us.
Shipping within USA
Items are dispatched from California, Arizona, Georgia or Illinois, United States with Amazon fulfillment.
If you require a sim urgently, we recommend placing the order with express shipping.
| Shipping Options* |
USA METRO AREA** Transit time (Once dispatched) |
|---|---|
|
Free Shipping |
6-9 Business Days |
|
Standard Shipping - $5.50 (usd) |
5-7 Business Days |
|
Express Shipping - $9.95 (usd) |
2-4 Business Days |
*Shipping rates relate to sim card purchases only.
**Only applies to addresses in a Metro area. Rural areas may take longer.
How do I track my Sim Card order?If you have selected a shipping option with tracking included, you will receive a shipment confirmation with the tracking number via email once your items have been dispatched. If you did not receive an email confirmation please contact us.
Shipping within Canada
Items are shipped from Toronto, Canada.
| Shipping Options* |
Canada METRO AREA** Transit time (Once dispatched) |
|---|---|
|
Free Shipping - Free |
5-9 Business Days |
|
CA Express Shipping:$8 CAD |
4-7 Business Days |
*Shipping rates relate to sim card purchases only.
**Only applies to addresses in a Metro area. Rural areas may take longer.
How do I track my Sim Card order?If you have selected a shipping option with tracking included, you will receive a shipment confirmation with the tracking number via email once your items have been dispatched. If you did not receive an email confirmation please contact us.
You will receive a shipment confirmation with the tracking number via email once your items have been dispatched. If you did not receive an email confirmation please contact us.
Shipping within EU
We currently do not offer shipping of physical sims to the EU. You are still able to purchase an eSIM and depending on the eSIM purchased, have it sent directly to your email or your phone.
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