Name: アメリカ AT&T SIM
Brand: AT&T
SKU: USA - Unlimited- (AT&T)-Hotspot-Not-Required
Price: 70.0 AUD
Availability: InStock
Rating: 4.87 (531 reviews)

Question 1

あなたのスマホからホットスポット/テザリングできますか？

Accepted Answer

If you purchase the hotspot/tethering option for $10 then you will have up to 10GB hotspotting for use in USA only. No hotspotting in Canada or Mexico.

If you do not purchase this option, then you will be unable to hotspot/tether from your phone at all.

Question 2

このSIMカードをどのようにアクティベートすればよいですか？

Accepted Answer

This AT&T Prepaid sim card will be active from the activation date you provided at the time of purchase and will be when your 30 days begins. This is the date that you can start using your services when you're at the covered destination.

The activation date is based on Australian Eastern Standard Time (AEST) and will occur between 12-3am. Should you wish to change this date after your purchase, please contact us at least 3 days prior to your noted activation date, so we can change the commencement date of your 30 day service. You can email us at support@simcorner.com to do this. However, we cannot change the actual time of when the activation occurs, only the date.

You will need to turn ON the DATA ROAMING function in your mobile phone before you can use the data in Canada and/or Mexico.

Question 3

データ残高/利用可能容量を確認するにはどうすればよいですか？

Accepted Answer

To check your data balance/allowance you simply need to dial *777# then press Call (star, seven, seven, seven, hash then press Call).

Question 4

電話をかけたりSMSを送ったりするにはどうすればいいですか？

Accepted Answer

Within USA

You simply just need to dial USA phone number you want to call or SMS.

Within Canada

If you wish to call or SMS a Canadian phone number you need to include the country's calling (+1). For example if the phone number 704 852 5326 then you will need to dial +1 704 852 5326 (To get the + on a mobile phone, press and hold 0 until it turns into a +)

Within Mexico

If you wish to call or SMS a Mexican phone number you need to include the country's calling (+52). For example if the phone number 704 852 5326 then you will need to dial +52 704 852 5326.

Overseas

If you are wanting to call a country other than Canada, Mexico, USA, then you can stay in touch with your family and friends by sending them messages and calling them via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.

Question 5

このSIMカードをどうやって再充電しますか？

Accepted Answer

The plan will last 30 days from the activation date provided. If you are staying longer than 30 days and wish to recharge the sim you can do this by either going into an AT&T store or calling AT&T customer service on 611 from your mobile handset. To recharge this same plan for another 30 days in the US with AT&T, will cost $65USD + Tax. If you have purchased the hotspot/tethering add-on then it will cost $75USD + Tax to recharge the plan. If you don't need the same plan for the following month or only need a few more days of service, then just let AT&T know and they will provide you some prepaid plan options to change to.

Alternatively, you can look to purchase multiple sims to cover your duration if travelling for more than 30 days. For example, if you are travelling for 56 days and are departing on the 1st of September, then you should select '2' for the quantity (qty) and add them to the cart. Then in the cart page enter the activation date for the first sim as 1st September and then press the "+" to enter the activation date for second sim as 30th September (you can select whatever activation date you like or even have them overlap, just keep in mind that your 30 days will begin from that date). You can then use the two sims for 30 days from the dates you have provided.  (Please note: each sim card will have a different phone number).

As long as you are aware your 30 days will begin from the activation date you provide for each sim, it's up to you what date you provide ensuring it covers you for your duration. It's fine to have services overlap.

Question 6

家族や友人はどうやって私に電話やメッセージを送るのですか？

Accepted Answer

Within USA

If someone from within USA wishes to call you from their USA phone number they would just need to call you on your US phone number.

Within Canada and Mexico

If someone from Canada and Mexico wishes to call they would need to add the USA calling code +1 prior to the phone number

For example, if your phone number is 720 462 4562, then they would need to dial +1 20 462 4562.

Overseas

If someone from outside of USA wishes to call they would need to add the USA calling code +1 prior to the phone number

For example, if your phone number is 720 462 4562, then they would need to dial +1 20 462 4562.

Social App

You can stay in touch with your family and friends by sending them messages and calling them via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.

Question 7

SimCornerのサービスはどのように機能しますか？

Accepted Answer

Order your travel SIM online and select the delivery method that best suits your travel date. SimCorner delivers to many countries across the world and has dispatch locations in Australia, Canada, New Zealand and United Kingdom.
	Receive your SIM in the mail prior to departing for your trip.
	Insert your SIM card in your phone as soon as you land and stay connected.

Question 8

このSIMカードの有効期間は何日間ですか？

Accepted Answer

The features on the sim card are valid for 30 days of service from activation.

Question 9

複数の国を移動する予定ですが、国から国へ移動する際にSIMカードを使用するにはどうすればよいですか？

Accepted Answer

If you are travelling to different countries that are noted on the "Countries Coverage" section, then all you need to do is restart your phone as you move from one country to another. The sim card will automatically connect to a local carrier.

Should you run into any issues, with network connections as you move from one country to another we encourage you to contact us immediately at support@simcorner.com

Question 10

友人や家族と一緒に旅行しているのですが、彼らに連絡を取るにはどうすればよいですか？

Accepted Answer

If your friends and family have have purchase the same sim card then you will be able to call them and text them directly. However, if your friends and family are using their roaming services from back home, you will be able to text them but not call. You would need to call them via data based apps such as Whatsapp, Viber, Skype, Messenger, etc .

Question 11

If I buy two or more sim cards (one for myself and travel partners) can we contact each other?

Accepted Answer

Yes you are able to call and text your travel partners if you both purchase a sim card.

Question 12

出発前に何をすべきですか？

Accepted Answer

Make sure that your phone is unlocked before you depart for your trip.

Please note: Being on a post-paid plan or contract with your local carrier doesn't mean your phone is locked. If you are unsure, please check with your current service provider.

Question 13

30日以上旅行する場合、どうなりますか？

Accepted Answer

The plan will last 30 days from the activation date provided. If you are staying longer than 30 days and wish to recharge the sim you can do this by either going into an AT&T store or calling AT&T customer service on 611 from your mobile handset. To recharge this same plan for another 30 days in the US with AT&T, will cost $65USD + Tax. If you have purchased the hotspot/tethering add-on then it will cost $75USD + Tax to recharge the plan. If you don't need the same plan for the following month or only need a few more days of service, then just let AT&T know and they will provide you some prepaid plan options to change to.

Alternatively, you can look to purchase multiple sims to cover your duration if travelling for more than 30 days. For example, if you are travelling for 56 days and are departing on the 1st of September, then you should select '2' for the quantity (qty) and add them to the cart. Then in the cart page enter the activation date for the first sim as 1st September and then press the "+" to enter the activation date for second sim as 30th September (you can select whatever activation date you like or even have them overlap, just keep in mind that your 30 days will begin from that date). You can then use the two sims for 30 days from the dates you have provided.  (Please note: each sim card will have a different phone number).

As long as you are aware your 30 days will begin from the activation date you provide for each sim, it's up to you what date you provide ensuring it covers you for your duration. It's fine to have services overlap.

Question 14

SIMカードに問題が発生した場合、どうなりますか？

Accepted Answer

Should you run into any issues with the sim card whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;


	Your order number or the name that the order is under along with the sim card number and phone number.
	Which country you are in currently and whether the sim card connects to any network, if so, which network?
	Did you receive any SMS after you inserted the sim card? If so, please send us a screenshot of that message.
	Message us screenshots of any error message you are getting.
	What phone model you are using?
	Any other information about the issue, which will assist us in helping you resolve the issue.

Question 15

データの使用に問題が生じた場合はどうすればよいですか？

Accepted Answer

Should you run into any issues with the sim card whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;


	Your order number or the name that the order is under along with the sim card number and phone number.
	Which country you are in currently and whether the sim card connects to any network, if so, which network?
	Did you receive any SMS after you inserted the sim card? If so, please send us a screenshot of that message.
	Message us screenshots of any error message you are getting.
	What phone model you are using?
	Any other information about the issue, which will assist us in helping you resolve the issue.

Question 16

このSIMカードのデータAPN設定は何ですか？

Accepted Answer

The mobile data APN settings should automatically update when you insert the sim card in you phone. If it does not, you need to update the settings so it states the following;

APN Name: ATT phone

APN: phone

None of the other mobile data APN fields, need to be changed or adjusted, only the above.

Details about APN settings and other important information will be noted on the instruction sheet that will come accompanied with the sim card.

Question 17

返金ポリシーについて教えてください。

Accepted Answer

We have a 100% Money Back Guarantee policy, which means that if you have a bad experience with one of our sim card and receive no value from it, we will provide you a refund. However, you MUST contact us whilst you are having the issue, so our team can assist you in resolving your problems. Please do this when you are in WiFi (generally at the airport when you land if not working to begin with) or e-mail us from your accommodations (WiFi) or cafe etc.

If you only decide to contact us after you return to let us know the sim didn't work then we can't look to provide a refund as we won't be able to see exactly what the issue was and why it didn't work.

Should you run into any issues whilst using the sim card, please immediately contact us at support@simcorner.com Should our team be unable to assist you in resolving your issue, then we will provide you a refund on your purchase.

Question 18

このSIMカードを使用するには、どの設定を変更/更新する必要がありますか？

Accepted Answer

You simply need to have both MOBILE DATA and DATA ROAMING functions ENABLED/TURNED ON in your phone to use the service. The sim card will be active from the activation date you have provided. It is on this date that your 30 days of service will automatically commence.

Question 19

What size sim card will I receive?

Accepted Answer

You will receive a 3-in-1 sim card; which includes all sizes (Standard, Micro and Nano). This sim card will fit in any phone. You simply need to just pop out the sim card size that fits your phone.

Question 20

私の電話番号は何になりますか？

Accepted Answer

Your local USA phone number is only generated once the sim card is activated (based on the activation date that you note at the time of purchase). You 30 days of service will commence from this date. Upon arriving in either the USA, Canada or Mexico and after inserting the sim card in your mobile phone, you can go into your phone settings menu to view your USA phone number.

Can I get my phone number earlier?

When a sim is activated we are able to retrieve the phone number from the system. As an option, if you are travelling for less than 30 days you can look at providing an earlier activation date when purchasing the sim card, bearing in mind that your 30 days of service will still begin from that date. You can then e-mail us on the activation date you provided requesting your phone number which we can then forward to you.

Question 21

このSIMカードはどの通信事業者に接続しますか？

Accepted Answer

The sim card will connect to the ATT network in USA (including Alaska and Hawaii) and Mexico. Whilst in Canada, the sim card will connect to Rogers.

Question 22

このSIMカードはどの国で利用できますか？

Accepted Answer

Coverage: USA, Hawaii, Canada, Mexico, Alaska.

Please note when searching the coverage in Canada, only refer to the colour 'orange' on the Canada map. Where ever it's showing the color orange on the map in Canada, it means there is coverage there but the text that comes up will note 'No Coverage'. This is because the actual carrier of the sim AT&T doesn't have a their own network in Canada and that their network partner in Canada is Rogers so they can't provide specific details regarding a different companies network. The colour 'orange' is shown in the legend/key of the map as "off-network" coverage, meaning it's not their own coverage/network but it's on another network.

This does not apply for USA and Mexico since AT&T have their own networks in those two countries so searching coverage for cities and towns in USA and Mexico will be more clear.

Question 23

シムコーナーとは誰ですか？

Accepted Answer

SimCornerは、信頼できるグローバルな旅行用eSIMおよびSIMカードのプロバイダーです。200以上の目的地をカバーする、データ専用プランまたは通話・SMS付きデータプランから選べる、手頃で手間のかからないプランを提供しています。オンラインでプリペイドSIMカードを注文すれば、ご自宅まで迅速にお届けします。またはeSIMを選択すれば、即時購入と簡単なアクティベーションが可能です。比類のないカバレッジと受賞歴のあるカスタマーサポートにより、旅先がどこであれ、自信を持って世界を探検できます。

Question 24

すべてのアプリ、メッセージ、連絡先、メールに引き続きアクセスできますか？

Accepted Answer

Yes, you will have access to all your apps, messages, contacts and emails whilst using this sim card. Nothing on your phone is deleted or changed and you can continue to use your phone as per normal. The only change with using this sim card is that you will have a new phone number.

[SIM]AT&T Unlimited Data SIM USA (25GB Canada, Mexico)(iPhone ONLY)

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