- Unlimited Calls and SMS to USA , Canadian and Mexican Mobiles and Standard Landline number
The unlimited calls that come with the sim can only be used to call standard US, Canadian and Mexican landlines and mobiles.
When calling Canadian or Mexican numbers, you must ensure you use their respective country codes dialling. For Canada it's +1 and for Mexico it's +52. Even if in Canada or Mexico you must use their country codes to call a local number. If calling a US number from Canada or Mexico, then you must ensure you put the US country code when dialling which is also +1. However, if in the US and trying to call a US number, then no country code is required in this instance.
The unlimited local SMS/texts that come with the sim can be used to text US, Canadian and Mexican mobiles. The same process still applies for texting in terms of using the country codes as noted above. .
The unlimited international texts can be used to text over 100 countries from the USA, Canada and/or Mexico. You can find the list here.
Please ensure you dial the country code for the country you are trying to text. For example, Australia is +61 so please ensure you dial +61 followed by the mobile number without the leading zero when texting.
To get the plus (+) symbol you just hold down the zero key on your phone when dialling.
This sim does not come with international calling for other countries. We recommend that you use data based apps such as Whatsapp, Viber, Skype, etc to make international phone calls. You are also able to add credit to your Viber or Skype account, which will allow you to make local and international phone calls directly to landlines and mobiles at the apps rates.