Caribbean eSIM : Prepaid Travel eSIM

(24GB | 28 Days | 20 countries)

When you add the QR code noted in the email that is sent to you from SimCorner, you will receive a text to your phone noting the UK phone number.

The eSIM is a UK based sim, hence it will have a UK phone number.

If anyone outside of the UK is to call you on this number they will need to dial the UK country code which is +44 followed by your assigned UK number without the leading zero (i.e. +44 7xxxxxxxxx). You are not charged for incoming calls.

For example, if the phone number is 07307452691, they would need to dial +447307452691. (To get the + on a mobile phone, press and hold 0 until it turns into a +)

• Order your travel eSIM online and let us know your travel date. A day before our chose Activation date, you will receive an email with the QR Code and instruction steps. The instruction steps will provide detailed step by step instructions with screenshots on how to install your prepaid travel eSIM.
• When you land at your travel destination, follow the steps noted in the email and your eSIM will be ready to use.

Make sure that your device is eSIM compatibility. See our full list of compatible devices. Ensure that you have access to the eSIM email we have provided. You may wish to print this email out so you have a hard-copy of the eSIM. Please note that your 28 days of service will commence on the activation date noted on your order.

1) Order your Caribbean eSIM from SimCorner

2)A day before our chose Activation date, you will receive an email with the QR Code and instruction steps. The instruction steps will provide detailed step by step instructions with screenshots on how to install your prepaid travel eSIM.

**If you do not receive the email with the instructions, please check your Spam folder and whitelist our domain( simcorner.com ) and also support@simcorner.com from your email program you are using, as it may be wrongly flagged as Spam. Please then contact us at support@simcorner.com and we can send this instructions to you again manually.**

***Should you require your plan urgently, please contact us at support@simcorner.com and we can organise for a speedier delivery.***

Please note, you will need to have both MOBILE DATA and DATA ROAMING functions ENABLED/TURNED ON in your device to use the service.

When you add the QR code noted in the email that is sent to you from SimCorner, you will receive a text to your phone noting the UK phone number.

The eSIM is a UK based sim, hence it will have a UK phone number.

If anyone outside of the UK is to call you on this number they will need to dial the UK country code which is +44 followed by your assigned UK number without the leading zero (i.e. +44 7xxxxxxxxx). You are not charged for incoming calls.

For example, if the phone number is 07307452691, they would need to dial +447307452691. (To get the + on a mobile phone, press and hold 0 until it turns into a +)

Yes, you are able to hotspot/tether from your phone to another phone or device whilst in one of the covered country.

You simply need to have both MOBILE DATA and DATA ROAMING functions ENABLED/TURNED ON in your phone to use the service.

The sim connects to different networks in different countries.

The features on the sim are valid for 28 days from activation.

This sim cannot be recharged. If you are travelling for longer than 28 days, please purchase multiple eSIMs accordingly. For example, if you are travelling for 45 days then purchase 2 of these sims and swap them over at the end of the 28 day period.

This sim cannot be recharged. If you are travelling for longer than 28 days, please purchase multiple eSIMs accordingly. For example, if you are travelling for 45 days then purchase 2 of these sims and swap them over at the end of the 28 day pe

Should you run into any issues with the eSIM whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;

• Your order number or the name that the order is under
• Which country you are in currently and whether the eSIM connects to any network, if so, which network?
• Did you receive any SMS after you installed the eSIM. If so, please send us a screenshot of that message.
• Message us screenshots of any error message you are getting.
• What phone model you are using?
• Any other information about the issue, which will assist us in helping you resolve the issue. 

Should you run into any issues with the sim whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;

• Your order number or the name that the order is under along with the SIM number and phone number.
• Which country you are in currently and whether the sim connects to any network, if so, which network?
• Did you receive any SMS after you inserted the sim? If so, please send us a screenshot of that message.
• Message us screenshots of any error message you are getting.
• What phone model you are using?
• Any other information about the issue, which will assist us in helping you resolve the issue. 

*Very Important: If you use this service outside of the covered countries noted below or make international calls (Calls not local to the covered country you are in) your service will be permanently suspended by the carrier and  unfortunately we cannot provide a refund if this occurs. Please only use it as per the description below otherwise the carrier will suspend the sim. 

The 500 minutes can ONLY be used to make local calls to standard landlines and mobiles WITHIN the country listed. For example, if you are in Jamaica you can only call standard Jamaica phone numbers. You cannot call a Barbados number. If you are in Barbados you can call standard  Barbados phone numbers, but not Jamaican number, etc.

If you wish to call any other international countries outside the covered countries, you will need to use data based apps such as Whatsapp, Viber, Skype, Messenger, etc . You are also able to add credit to your Viber or Skype account, which will allow you to make Local and International phone calls directly to landlines and mobile at the apps rates.

Premium and Special Numbers

Calls to premium and special numbers aren't covered by your allowance. These include calls to premium rate and some personal numbers.

If someone wishes to call you on your UK number they would need to drop the leading 0 and add the UK calling code of +44 regardless of which country you are in.

For example, if the phone number noted on the pack is 07307452691, they would need to dial +447307452691. (To get the + on a mobile phone, press and hold 0 until it turns into a +)

Please Note: If someone from outside of the UK wishes to call or SMS you directly they would be charged at international rates to a UK number. Some of your family and friends may have international calling as part of their phone plans to UK numbers, but others may not be able to make direct international calls or sms.

We recommend that you stay in touch with your family and friends by sending them messages and calling them via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.

Yes you are able to call your partner if you both purchase a eSIM?

If your friends and family have have purchase the same eSIM option then you will be able to call them directly. However, if your friends and family are using their home phone service, then you will need to connect them via data based apps such as Whatsapp, Viber, Skype, Messenger, etc .

We have a 100% Money Back Guarantee policy, which means that if you have a bad experience with one of our eSIM and receive no value from it, we will provide you a refund. However, you MUST contact us whilst you are having the issue, so our team can assist you in resolving your problems. Please do this when you are in WiFi (generally at the airport when you land if not working to begin with) or e-mail us from your accommodations (WiFi) or cafe etc.

If you only decide to contact us after you return to let us know the sim didn't work then we can't look to provide a refund as we won't be able to see exactly what the issue was and why it didn't work.

Should you run into any issues whilst using the SIM, please immediately contact us at support@simcorner.com Should our team be unable to assist you in resolving your issue, then we will provide you a refund on your purchase.

If you are travelling to different countries that are noted on the "Countries Coverage" section, then all you need to do is restart your phone as you move from one country to another. The sim will automatically connect to a local carrier.

Should you run into any issues, with network connections as you move from one country to another we encourage you to contact us immediately at support@simcorner.com

Yes, you will have access to all your apps, messages, contacts and emails whilst using this sim. Nothing on your phone is deleted or changed and you can continue to use your phone as per normal. The only change with using this sim is that you will have a new phone number.