Please read "Things to Know" and "FAQs" section below for more information before purchasing
Things to know
SimCorner is an Australian multinational company that provides international travel sim cards and travel products. Founded in 2012, SimCorner has partnered with some of the world's largest mobile telecommunication providers and travel product companies to take the hassle out of international travel. SimCorner has steadily grown globally and now has dispatch locations in Australia, New Zealand, Canada and UK.
Forego the frustrations of sourcing a prepaid sim card on your holiday and save time by buying online. Choose sim cards that meet your travel needs and say goodbye to international roaming charges forever.
Shipping prices noted below are per cart not per product. So you can add multiple sim cards in one cart and pay one shipping cost
|
SHIPPING OPTIONS |
VIC |
NSW |
TAS |
SA |
QLD |
WA |
|
Standard Shipping- Free (No Tracking) |
6-9 |
6-9 |
6-9 |
6-9 |
6-9 |
6-9 |
|
Australia Post Domestic - $3 (Tracking Included) |
5-7 |
5-7 |
5-7 |
5-7 |
5-7 |
5-7 |
|
Australia Post Express - $7 (Tracking Included) |
2-3 |
2-3 |
2-3 |
3-4 |
3-4 |
3-4 |
For more details. Please refer to our Shipping Page
Coverage: USA, Hawaii, Canada, Mexico, Alaska.
Please note when searching the coverage in Canada, only refer to the colour 'orange' on the Canada map. Where ever it's showing the color orange on the map in Canada, it means there is coverage there but the text that comes up will note 'No Coverage'. This is because the actual carrier of the sim AT&T doesn't have a their own network in Canada and that their network partner in Canada is Rogers so they can't provide specific details regarding a different companies network. The colour 'orange' is shown in the legend/key of the map as "off-network" coverage, meaning it's not their own coverage/network but it's on another network.
This does not apply for USA and Mexico since AT&T have their own networks in those two countries so searching coverage for cities and towns in USA and Mexico will be more clear.
- 15GB of 4G Data
Please note: If you need more than 15GB of Data then please either purchase our AT&T Unlimited 4G Data SIM or multiple 15GB sim cards accordingly as you cannot top-up the sim.
- Unlimited Calls and SMS to USA , Canadian and Mexican Mobiles and Standard Landline number
The unlimited calls that come with the sim can only be used to call standard US, Canadian and Mexican landlines and mobiles.
When calling Canadian or Mexican numbers, you must ensure you use their respective country codes when dialling. For Canada it's +1 and for Mexico it's +52. Even if in Canada or Mexico you must use their country codes to call a local number. If calling a US number from Canada or Mexico, then you must ensure you put the US country code when dialling which is also +1. However, if in the US and trying to call a US number, then no country code is required in this instance.
The unlimited local SMS/texts that come with the sim can be used to text US, Canadian and Mexican mobiles. The same process still applies for texting in terms of using the country codes as noted above. .
The unlimited international texts can be used to text over 100 countries from the USA, Canada and/or Mexico. You can find the list here.
Please ensure you dial the country code for the country you are trying to text. For example, Australia is +61 so please ensure you dial +61 followed by the mobile number without the leading zero when texting.
To get the plus (+) symbol you just hold down the zero key on your phone when dialling.
This sim does not come with international calling for other countries. We recommend that you use data based apps such as Whatsapp, Viber, Skype, etc to make international phone calls. You are also able to add credit to your Viber or Skype account, which will allow you to make local and international phone calls directly to landlines and mobiles at the apps rates.
The plan will last 30 days from the activation date provided. If you are staying longer than 30 days and wish to recharge the sim you can do this by either going into a AT&T store or calling AT&T customer service 611 from your mobile handset.
Alternatively, you can look to purchase multiple sims to cover your duration if travelling for more than 30 days. For example, if you are travelling for 56 days and are departing on the 1st of September, then you should select '2' for the quantity (qty) and add them to the cart. Then in the cart page enter the activation date for the first sim as 1st September and then press the "+" to enter the activation date for second sim as 30th September (you can select whatever activation date you like or even have them overlap, just keep in mind that your 30 days will begin from that date). You can then use the two sims for 30 days from the dates you have provided. (Please note: each sim card will have a different phone number).
As long as you are aware your 30 days will begin from the activation date you provide for each sim, it's up to you what date you provide ensuring it covers you for your duration. It's fine to have services overlap.
You will receive a 3-in-1 sim card; which includes all sizes (Standard, Micro and Nano). This sim card will fit in any phone. You simply need to just pop out the sim card size that fits your phone.
Your phone needs to be an unlocked mobile phone (mobile phone not locked to any network).
- iPhone 6 or newer iPhone models are compatible with AT&T.
- Unfortunately, android phones seem to be having issues with AT&T. If you need to use calls then we recommend T-Mobile or Verizon HERE where most phones are compatible (subject to compatibility).
**Please note: This sim card will also NOT in any data only devices such as, iPads, Tablets, Wifi Dongles and Mifi devices.**
As soon as you receive you order, you must register your travel/activation date via the following link; https://simcorner.com/pages/registersim. The AT&T Prepaid sim card sim card will automatically activate based on the Activation Date that you provide. It is from this date that your 30 days of service will commence. It can take up to 24 hours for your activation date to be registered into the system, hence, we encourage that you complete this form as soon as possible.
Your SIM will be activated on your nominated date/s which is when your days of service will begin. The activation date is based on Australian Eastern Standard Time (AEST) and will occur between 12-3am. If you haven't provided 24 hours notice for activation and need your sim activated urgently or have any other queries, please contact us at support@simcorner.com.
Should you wish to change this date after your purchase, please contact us at least 3 days prior to your noted arrival date, so we can change the commencement date of your 30 day service. You can email us at support@simcorner.com to do this.
If you have purchased the optional Canada, Mexico add-on, You will need to turn ON the DATA ROAMING function in your mobile phone before you can use the data in Canada and/or Mexico.
Your local USA phone number is only generated once the sim card is activated (based on the activation date that you note at the time of purchase). Your 30 days of service will commence from this date. Upon arriving in either the USA, Canada or Mexico and after inserting the sim card in your mobile phone, you can go into your phone settings menu to view your USA phone number.
Can I get my phone number earlier?
When a sim is activated we are able to retrieve the phone number from the system. As an option, if you are travelling for less than 30 days you can look at providing an earlier activation date when purchasing the sim card, bearing in mind that your 30 days of service will still begin from that date. You can then e-mail us on the activation date you provided requesting your phone number which we can then forward to you.
- Order your travel SIM online and select the delivery method that best suits your travel date. SimCorner delivers to many countries across the world and has dispatch locations in Australia, Canada, New Zealand and United Kingdom.
- Receive your SIM in the mail prior to departing for your trip.
- Insert your SIM card in your phone as soon as you land and stay connected.
Make sure that your device is unlocked before you depart for your trip.
Please note: Being on a post-paid plan or contract with your local carrier doesn't mean your phone is locked. If you are unsure, please check with your current service provider.
This AT&T Prepaid sim card will be active from the activation date you provided at the time of purchase and will be when your 30 days begins. This is the date that you can start using your services when you're at the covered destination.
The activation date is based on Australian Eastern Standard Time (AEST) and will occur between 12-3am. Should you wish to change this date after your purchase, please contact us at least 3 days prior to your noted activation date, so we can change the commencement date of your 30 day service. You can email us at support@simcorner.com to do this. However, we cannot change the actual time of when the activation occurs, only the date.
You will need to turn ON the DATA ROAMING function in your mobile phone before you can use the data in Canada and/or Mexico.
- 15GB Data in USA, Hawaii, Alaska, Canada and Mexico
- 30 Days of service from activation
- Unlimited Calls and SMS to USA, Hawaii, Alaska, Canada and Mexico mobiles and landline numbers
- Unlimited International SMS to over 100 countries (includes, Australia, New Zealand, United Kingdom and Germany) For a full list, please refer to the 'Call and SMS' section further below.
To check your data balance/allowance you simply need to dial *777# then press Call (star, seven, seven, seven, hash then press Call).
You will receive a 3-in-1 sim card; which includes all sizes (Standard, Micro and Nano). This sim card will fit in any phone. You simply need to just pop out the sim card size that fits your phone.
Yes, you are able to hotspot/tether from your phone to another phone or device.
Coverage: USA, Hawaii, Canada, Mexico, Alaska.
Please note when searching the coverage in Canada, only refer to the colour 'orange' on the Canada map. Where ever it's showing the color orange on the map in Canada, it means there is coverage there but the text that comes up will note 'No Coverage'. This is because the actual carrier of the sim AT&T doesn't have a their own network in Canada and that their network partner in Canada is Rogers so they can't provide specific details regarding a different companies network. The colour 'orange' is shown in the legend/key of the map as "off-network" coverage, meaning it's not their own coverage/network but it's on another network.
This does not apply for USA and Mexico since AT&T have their own networks in those two countries so searching coverage for cities and towns in USA and Mexico will be more clear.
You simply need to have both MOBILE DATA and DATA ROAMING functions ENABLED/TURNED ON in your phone to use the service. The sim card will be active from the activation date you have provided. It is on this date that your 30 days of service will automatically commence.
The mobile data APN settings should automatically update when you insert the sim card in you phone. If it does not, you need to update the settings so it states the following;
APN Name: ATT phone
APN: phone
None of the other mobile data APN fields, need to be changed or adjusted, only the above.
Details about APN settings and other important information will be noted on the instruction sheet that will come accompanied with the sim card.
The sim card will connect to the ATT network in USA (including Alaska and Hawaii) and Mexico. Whilst in Canada, the sim card will connect to Rogers.
The features on the sim card are valid for 30 days of service from activation.
The plan will last 30 days from the activation date provided. If you are staying longer than 30 days and wish to recharge the sim you can do this by either going into an AT&T store or calling AT&T customer service on 611 from your mobile handset. To recharge this same plan for another 30 days in the US with AT&T, will cost $50USD + Tax. If you don't need the same plan for the following month or only need a few more days of service, then just let AT&T know and they will provide you some prepaid plan options to change to.
Alternatively, you can look to purchase multiple sims to cover your duration if travelling for more than 30 days. For example, if you are travelling for 56 days and are departing on the 1st of September, then you should select '2' for the quantity (qty) and add them to the cart. Then in the cart page enter the activation date for the first sim as 1st September and then press the "+" to enter the activation date for second sim as 30th September (you can select whatever activation date you like or even have them overlap, just keep in mind that your 30 days will begin from that date). You can then use the two sims for 30 days from the dates you have provided. (Please note: each sim card will have a different phone number).
As long as you are aware your 30 days will begin from the activation date you provide for each sim, it's up to you what date you provide ensuring it covers you for your duration. It's fine to have services overlap.
The plan will last 30 days from the activation date provided. If you are staying longer than 30 days and wish to recharge the sim you can do this by either going into an AT&T store or calling AT&T customer service on 611 from your mobile handset. To recharge this same plan for another 30 days in the US with AT&T, will cost $50USD + Tax. If you don't need the same plan for the following month or only need a few more days of service, then just let AT&T know and they will provide you some prepaid plan options to change to.
Alternatively, you can look to purchase multiple sims to cover your duration if travelling for more than 30 days. For example, if you are travelling for 56 days and are departing on the 1st of September, then you should select '2' for the quantity (qty) and add them to the cart. Then in the cart page enter the activation date for the first sim as 1st September and then press the "+" to enter the activation date for second sim as 30th September (you can select whatever activation date you like or even have them overlap, just keep in mind that your 30 days will begin from that date). You can then use the two sims for 30 days from the dates you have provided. (Please note: each sim card will have a different phone number).
As long as you are aware your 30 days will begin from the activation date you provide for each sim, it's up to you what date you provide ensuring it covers you for your duration. It's fine to have services overlap.
Should you run into any issues with the sim card whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;
- Your order number or the name that the order is under along with the sim card number.
- Which country you are in currently and whether the sim card connects to any network, if so, which network?
- Did you receive any SMS after you inserted the sim card? If so, please send us a screenshot of that message.
- Message us screenshots of any error message you are getting.
- What phone model you are using?
- Any other information about the issue, which will assist us in helping you resolve the issue.
Should you run into any issues with the sim card whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;
- Your order number or the name that the order is under along with the sim card number and phone number.
- Which country you are in currently and whether the sim card connects to any network, if so, which network?
- Did you receive any SMS after you inserted the sim card? If so, please send us a screenshot of that message.
- Message us screenshots of any error message you are getting.
- What phone model you are using?
- Any other information about the issue, which will assist us in helping you resolve the issue.
Within USA
You simply just need to dial USA phone number you want to call or SMS.
Within Canada
If you wish to call or SMS a Canadian phone number you need to include the country's calling (+1). For example if the phone number 704 852 5326 then you will need to dial +1 704 852 5326 (To get the + on a mobile phone, press and hold 0 until it turns into a +)
Within Mexico
If you wish to call or SMS a Mexican phone number you need to include the country's calling (+52). For example if the phone number 704 852 5326 then you will need to dial +52 704 852 5326.
Overseas
If you are wanting to call a country other than Canada, Mexico, USA, then you can stay in touch with your family and friends by sending them messages and calling them via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.
Within USA
If someone from within USA wishes to call you from their USA phone number they would just need to call you on your US phone number.
Within Canada and Mexico
If someone from Canada and Mexico wishes to call they would need to add the USA calling code +1 prior to the phone number
For example, if your phone number is 720 462 4562, then they would need to dial +1 20 462 4562.
Overseas
If someone from outside of USA wishes to call they would need to add the USA calling code +1 prior to the phone number
For example, if your phone number is 720 462 4562, then they would need to dial +1 20 462 4562.
Social App
You can stay in touch with your family and friends by sending them messages and calling them via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.
Yes you are able to call and text your travel partners if you both purchase a sim card.
If your friends and family have have purchase the same sim card then you will be able to call them and text them directly. However, if your friends and family are using their roaming services from back home, you will be able to text them but not call. You would need to call them via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.
You are also able to add credit to your Viber or Skype account, which will allow you to make local and international phone calls directly to landlines and mobiles.
We have a 100% Money Back Guarantee policy, which means that if you have a bad experience with one of our sim card and receive no value from it, we will provide you a refund. However, you MUST contact us whilst you are having the issue, so our team can assist you in resolving your problems. Please do this when you are in WiFi (generally at the airport when you land if not working to begin with) or e-mail us from your accommodations (WiFi) or cafe etc.
If you only decide to contact us after you return to let us know the sim didn't work then we can't look to provide a refund as we won't be able to see exactly what the issue was and why it didn't work.
Should you run into any issues whilst using the sim card, please immediately contact us at support@simcorner.com Should our team be unable to assist you in resolving your issue, then we will provide you a refund on your purchase.
If you are travelling to different countries that are noted on the "Countries Coverage" section, then all you need to do is restart your phone as you move from one country to another. The sim card will automatically connect to a local carrier.
Should you run into any issues, with network connections as you move from one country to another we encourage you to contact us immediately at support@simcorner.com
Yes, you will have access to all your apps, messages, contacts and emails whilst using this sim card. Nothing on your phone is deleted or changed and you can continue to use your phone as per normal. The only change with using this sim card is that you will have a new phone number.
SimCorner is an Australian multinational company that provides international travel sim cards and travel products. Founded in 2012, SimCorner has partnered with some of the world's largest mobile telecommunication providers and travel product companies to take the hassle out of international travel. SimCorner has steadily grown globally and now has dispatch locations in Australia, New Zealand, Canada and UK.
Forego the frustrations of sourcing a prepaid sim card on your holiday and save time by buying online. Choose sim cards that meet your travel needs and say goodbye to international roaming charges forever.
Shipping prices noted below are per cart not per product. So you can add multiple sim cards in one cart and pay one shipping cost
|
SHIPPING OPTIONS |
VIC |
NSW |
TAS |
SA |
QLD |
WA |
|
Standard Shipping- Free (No Tracking) |
6-9 |
6-9 |
6-9 |
6-9 |
6-9 |
6-9 |
|
Australia Post Domestic - $3 (Tracking Included) |
5-7 |
5-7 |
5-7 |
5-7 |
5-7 |
5-7 |
|
Australia Post Express - $7 (Tracking Included) |
2-3 |
2-3 |
2-3 |
3-4 |
3-4 |
3-4 |
For more details. Please refer to our Shipping Page
Coverage: USA, Hawaii, Canada, Mexico, Alaska.
Please note when searching the coverage in Canada, only refer to the colour 'orange' on the Canada map. Where ever it's showing the color orange on the map in Canada, it means there is coverage there but the text that comes up will note 'No Coverage'. This is because the actual carrier of the sim AT&T doesn't have a their own network in Canada and that their network partner in Canada is Rogers so they can't provide specific details regarding a different companies network. The colour 'orange' is shown in the legend/key of the map as "off-network" coverage, meaning it's not their own coverage/network but it's on another network.
This does not apply for USA and Mexico since AT&T have their own networks in those two countries so searching coverage for cities and towns in USA and Mexico will be more clear.
- 15GB of 4G Data
Please note: If you need more than 15GB of Data then please either purchase our AT&T Unlimited 4G Data SIM or multiple 15GB sim cards accordingly as you cannot top-up the sim.
- Unlimited Calls and SMS to USA , Canadian and Mexican Mobiles and Standard Landline number
The unlimited calls that come with the sim can only be used to call standard US, Canadian and Mexican landlines and mobiles.
When calling Canadian or Mexican numbers, you must ensure you use their respective country codes when dialling. For Canada it's +1 and for Mexico it's +52. Even if in Canada or Mexico you must use their country codes to call a local number. If calling a US number from Canada or Mexico, then you must ensure you put the US country code when dialling which is also +1. However, if in the US and trying to call a US number, then no country code is required in this instance.
The unlimited local SMS/texts that come with the sim can be used to text US, Canadian and Mexican mobiles. The same process still applies for texting in terms of using the country codes as noted above. .
The unlimited international texts can be used to text over 100 countries from the USA, Canada and/or Mexico. You can find the list here.
Please ensure you dial the country code for the country you are trying to text. For example, Australia is +61 so please ensure you dial +61 followed by the mobile number without the leading zero when texting.
To get the plus (+) symbol you just hold down the zero key on your phone when dialling.
This sim does not come with international calling for other countries. We recommend that you use data based apps such as Whatsapp, Viber, Skype, etc to make international phone calls. You are also able to add credit to your Viber or Skype account, which will allow you to make local and international phone calls directly to landlines and mobiles at the apps rates.
The plan will last 30 days from the activation date provided. If you are staying longer than 30 days and wish to recharge the sim you can do this by either going into a AT&T store or calling AT&T customer service 611 from your mobile handset.
Alternatively, you can look to purchase multiple sims to cover your duration if travelling for more than 30 days. For example, if you are travelling for 56 days and are departing on the 1st of September, then you should select '2' for the quantity (qty) and add them to the cart. Then in the cart page enter the activation date for the first sim as 1st September and then press the "+" to enter the activation date for second sim as 30th September (you can select whatever activation date you like or even have them overlap, just keep in mind that your 30 days will begin from that date). You can then use the two sims for 30 days from the dates you have provided. (Please note: each sim card will have a different phone number).
As long as you are aware your 30 days will begin from the activation date you provide for each sim, it's up to you what date you provide ensuring it covers you for your duration. It's fine to have services overlap.
You will receive a 3-in-1 sim card; which includes all sizes (Standard, Micro and Nano). This sim card will fit in any phone. You simply need to just pop out the sim card size that fits your phone.
Your phone needs to be an unlocked mobile phone (mobile phone not locked to any network).
- iPhone 6 or newer iPhone models are compatible with AT&T.
- Unfortunately, android phones seem to be having issues with AT&T. If you need to use calls then we recommend T-Mobile or Verizon HERE where most phones are compatible (subject to compatibility).
**Please note: This sim card will also NOT in any data only devices such as, iPads, Tablets, Wifi Dongles and Mifi devices.**
As soon as you receive you order, you must register your travel/activation date via the following link; https://simcorner.com/pages/registersim. The AT&T Prepaid sim card sim card will automatically activate based on the Activation Date that you provide. It is from this date that your 30 days of service will commence. It can take up to 24 hours for your activation date to be registered into the system, hence, we encourage that you complete this form as soon as possible.
Your SIM will be activated on your nominated date/s which is when your days of service will begin. The activation date is based on Australian Eastern Standard Time (AEST) and will occur between 12-3am. If you haven't provided 24 hours notice for activation and need your sim activated urgently or have any other queries, please contact us at support@simcorner.com.
Should you wish to change this date after your purchase, please contact us at least 3 days prior to your noted arrival date, so we can change the commencement date of your 30 day service. You can email us at support@simcorner.com to do this.
If you have purchased the optional Canada, Mexico add-on, You will need to turn ON the DATA ROAMING function in your mobile phone before you can use the data in Canada and/or Mexico.
Your local USA phone number is only generated once the sim card is activated (based on the activation date that you note at the time of purchase). Your 30 days of service will commence from this date. Upon arriving in either the USA, Canada or Mexico and after inserting the sim card in your mobile phone, you can go into your phone settings menu to view your USA phone number.
Can I get my phone number earlier?
When a sim is activated we are able to retrieve the phone number from the system. As an option, if you are travelling for less than 30 days you can look at providing an earlier activation date when purchasing the sim card, bearing in mind that your 30 days of service will still begin from that date. You can then e-mail us on the activation date you provided requesting your phone number which we can then forward to you.
- Order your travel SIM online and select the delivery method that best suits your travel date. SimCorner delivers to many countries across the world and has dispatch locations in Australia, Canada, New Zealand and United Kingdom.
- Receive your SIM in the mail prior to departing for your trip.
- Insert your SIM card in your phone as soon as you land and stay connected.
Make sure that your device is unlocked before you depart for your trip.
Please note: Being on a post-paid plan or contract with your local carrier doesn't mean your phone is locked. If you are unsure, please check with your current service provider.
This AT&T Prepaid sim card will be active from the activation date you provided at the time of purchase and will be when your 30 days begins. This is the date that you can start using your services when you're at the covered destination.
The activation date is based on Australian Eastern Standard Time (AEST) and will occur between 12-3am. Should you wish to change this date after your purchase, please contact us at least 3 days prior to your noted activation date, so we can change the commencement date of your 30 day service. You can email us at support@simcorner.com to do this. However, we cannot change the actual time of when the activation occurs, only the date.
You will need to turn ON the DATA ROAMING function in your mobile phone before you can use the data in Canada and/or Mexico.
- 15GB Data in USA, Hawaii, Alaska, Canada and Mexico
- 30 Days of service from activation
- Unlimited Calls and SMS to USA, Hawaii, Alaska, Canada and Mexico mobiles and landline numbers
- Unlimited International SMS to over 100 countries (includes, Australia, New Zealand, United Kingdom and Germany) For a full list, please refer to the 'Call and SMS' section further below.
Your local USA phone number is only generated once the sim card is activated (based on the activation date that you note at the time of purchase). Your 30 days of service will commence from this date. Upon arriving in either the USA, Canada or Mexico and after inserting the sim card in your mobile phone, you can go into your phone settings menu to view your USA phone number.
Can I get my phone number earlier?
When a sim is activated we are able to retrieve the phone number from the system. As an option, if you are travelling for less than 30 days you can look at providing an earlier activation date when purchasing the sim card, bearing in mind that your 30 days of service will still begin from that date. You can then e-mail us on the activation date you provided requesting your phone number which we can then forward to you.
To check your data balance/allowance you simply need to dial *777# then press Call (star, seven, seven, seven, hash then press Call).
You will receive a 3-in-1 sim card; which includes all sizes (Standard, Micro and Nano). This sim card will fit in any phone. You simply need to just pop out the sim card size that fits your phone.
Yes, you are able to hotspot/tether from your phone to another phone or device.
Coverage: USA, Hawaii, Canada, Mexico, Alaska.
Please note when searching the coverage in Canada, only refer to the colour 'orange' on the Canada map. Where ever it's showing the color orange on the map in Canada, it means there is coverage there but the text that comes up will note 'No Coverage'. This is because the actual carrier of the sim AT&T doesn't have a their own network in Canada and that their network partner in Canada is Rogers so they can't provide specific details regarding a different companies network. The colour 'orange' is shown in the legend/key of the map as "off-network" coverage, meaning it's not their own coverage/network but it's on another network.
This does not apply for USA and Mexico since AT&T have their own networks in those two countries so searching coverage for cities and towns in USA and Mexico will be more clear.
You simply need to have both MOBILE DATA and DATA ROAMING functions ENABLED/TURNED ON in your phone to use the service. The sim card will be active from the activation date you have provided. It is on this date that your 30 days of service will automatically commence.
The mobile data APN settings should automatically update when you insert the sim card in you phone. If it does not, you need to update the settings so it states the following;
APN Name: ATT phone
APN: phone
None of the other mobile data APN fields, need to be changed or adjusted, only the above.
Details about APN settings and other important information will be noted on the instruction sheet that will come accompanied with the sim card.
The sim card will connect to the ATT network in USA (including Alaska and Hawaii) and Mexico. Whilst in Canada, the sim card will connect to Rogers.
The features on the sim card are valid for 30 days of service from activation.
The plan will last 30 days from the activation date provided. If you are staying longer than 30 days and wish to recharge the sim you can do this by either going into an AT&T store or calling AT&T customer service on 611 from your mobile handset. To recharge this same plan for another 30 days in the US with AT&T, will cost $50USD + Tax. If you don't need the same plan for the following month or only need a few more days of service, then just let AT&T know and they will provide you some prepaid plan options to change to.
Alternatively, you can look to purchase multiple sims to cover your duration if travelling for more than 30 days. For example, if you are travelling for 56 days and are departing on the 1st of September, then you should select '2' for the quantity (qty) and add them to the cart. Then in the cart page enter the activation date for the first sim as 1st September and then press the "+" to enter the activation date for second sim as 30th September (you can select whatever activation date you like or even have them overlap, just keep in mind that your 30 days will begin from that date). You can then use the two sims for 30 days from the dates you have provided. (Please note: each sim card will have a different phone number).
As long as you are aware your 30 days will begin from the activation date you provide for each sim, it's up to you what date you provide ensuring it covers you for your duration. It's fine to have services overlap.
The plan will last 30 days from the activation date provided. If you are staying longer than 30 days and wish to recharge the sim you can do this by either going into an AT&T store or calling AT&T customer service on 611 from your mobile handset. To recharge this same plan for another 30 days in the US with AT&T, will cost $50USD + Tax. If you don't need the same plan for the following month or only need a few more days of service, then just let AT&T know and they will provide you some prepaid plan options to change to.
Alternatively, you can look to purchase multiple sims to cover your duration if travelling for more than 30 days. For example, if you are travelling for 56 days and are departing on the 1st of September, then you should select '2' for the quantity (qty) and add them to the cart. Then in the cart page enter the activation date for the first sim as 1st September and then press the "+" to enter the activation date for second sim as 30th September (you can select whatever activation date you like or even have them overlap, just keep in mind that your 30 days will begin from that date). You can then use the two sims for 30 days from the dates you have provided. (Please note: each sim card will have a different phone number).
As long as you are aware your 30 days will begin from the activation date you provide for each sim, it's up to you what date you provide ensuring it covers you for your duration. It's fine to have services overlap.
Should you run into any issues with the sim card whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;
- Your order number or the name that the order is under along with the sim card number.
- Which country you are in currently and whether the sim card connects to any network, if so, which network?
- Did you receive any SMS after you inserted the sim card? If so, please send us a screenshot of that message.
- Message us screenshots of any error message you are getting.
- What phone model you are using?
- Any other information about the issue, which will assist us in helping you resolve the issue.
Should you run into any issues with the sim card whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information;
- Your order number or the name that the order is under along with the sim card number and phone number.
- Which country you are in currently and whether the sim card connects to any network, if so, which network?
- Did you receive any SMS after you inserted the sim card? If so, please send us a screenshot of that message.
- Message us screenshots of any error message you are getting.
- What phone model you are using?
- Any other information about the issue, which will assist us in helping you resolve the issue.
Within USA
You simply just need to dial USA phone number you want to call or SMS.
Within Canada
If you wish to call or SMS a Canadian phone number you need to include the country's calling (+1). For example if the phone number 704 852 5326 then you will need to dial +1 704 852 5326 (To get the + on a mobile phone, press and hold 0 until it turns into a +)
Within Mexico
If you wish to call or SMS a Mexican phone number you need to include the country's calling (+52). For example if the phone number 704 852 5326 then you will need to dial +52 704 852 5326.
Overseas
If you are wanting to call a country other than Canada, Mexico, USA, then you can stay in touch with your family and friends by sending them messages and calling them via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.
Within USA
If someone from within USA wishes to call you from their USA phone number they would just need to call you on your US phone number.
Within Canada and Mexico
If someone from Canada and Mexico wishes to call they would need to add the USA calling code +1 prior to the phone number
For example, if your phone number is 720 462 4562, then they would need to dial +1 20 462 4562.
Overseas
If someone from outside of USA wishes to call they would need to add the USA calling code +1 prior to the phone number
For example, if your phone number is 720 462 4562, then they would need to dial +1 20 462 4562.
Social App
You can stay in touch with your family and friends by sending them messages and calling them via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.
Yes you are able to call and text your travel partners if you both purchase a sim card.
If your friends and family have have purchase the same sim card then you will be able to call them and text them directly. However, if your friends and family are using their roaming services from back home, you will be able to text them but not call. You would need to call them via data based apps such as Whatsapp, Viber, Snapchat, Messenger, Skype, iMessage etc.
You are also able to add credit to your Viber or Skype account, which will allow you to make local and international phone calls directly to landlines and mobiles.
We have a 100% Money Back Guarantee policy, which means that if you have a bad experience with one of our sim card and receive no value from it, we will provide you a refund. However, you MUST contact us whilst you are having the issue, so our team can assist you in resolving your problems. Please do this when you are in WiFi (generally at the airport when you land if not working to begin with) or e-mail us from your accommodations (WiFi) or cafe etc.
If you only decide to contact us after you return to let us know the sim didn't work then we can't look to provide a refund as we won't be able to see exactly what the issue was and why it didn't work.
Should you run into any issues whilst using the sim card, please immediately contact us at support@simcorner.com Should our team be unable to assist you in resolving your issue, then we will provide you a refund on your purchase.
If you are travelling to different countries that are noted on the "Countries Coverage" section, then all you need to do is restart your phone as you move from one country to another. The sim card will automatically connect to a local carrier.
Should you run into any issues, with network connections as you move from one country to another we encourage you to contact us immediately at support@simcorner.com
Yes, you will have access to all your apps, messages, contacts and emails whilst using this sim card. Nothing on your phone is deleted or changed and you can continue to use your phone as per normal. The only change with using this sim card is that you will have a new phone number.
